BPO Services Overview
Discover our tailored BPO solutions designed for quality, efficiency, and industry-specific needs.
Multilingual Customer Support


Inbound & Outbound Call Handling
Email, Chat & Social Media Support
Support in English, Spanish, French, Mandarin, and more
Customer Retention and Satisfaction Campaigns




Technical Support
Level 1, 2, and 3 Help Desk Services
Remote Assistance and Ticketing Systems
Software and Hardware Troubleshooting
24/7 Technical Monitoring and Support
Accounts Payable/Receivable
Financial Reporting and Budgeting
Payroll Processing
Tax Preparation and Compliance Support
Finance & Accounting


Data Entry & Management
Online and Offline Data Entry
Data Processing and Cleansing
Form Filling and Survey Processing
CRM and ERP Data Management
Industries We Serve
Delivering quality and efficiency in business process outsourcing services.


Healthcare
Patient Support Services
Medical Transcription and Coding
Appointment Scheduling and Claims Processing


Finance
Claims Management and Loan Processing
Customer Verification and Fraud Prevention
Billing and Collections Support




E-commerce
Customer Service for Orders & Returns
Product Information Management
Inventory and Order Fulfillment Coordination
Technology and more
Software and App Support
SaaS Client Onboarding
Technical Troubleshooting and Escalation Handling

Why Choose Knack Universal BPO Services?
Experienced professionals and scalable teams
Cost-effective and reliable BPO solutions
Multilingual, multichannel communication support
Focused on customer satisfaction and long-term partnerships
