BPO Services Overview

Discover our tailored BPO solutions designed for quality, efficiency, and industry-specific needs.

Multilingual Customer Support
  • Inbound & Outbound Call Handling

  • Email, Chat & Social Media Support

  • Support in English, Spanish, French, Mandarin, and more

  • Customer Retention and Satisfaction Campaigns

Technical Support
  • Level 1, 2, and 3 Help Desk Services

  • Remote Assistance and Ticketing Systems

  • Software and Hardware Troubleshooting

  • 24/7 Technical Monitoring and Support

  • Accounts Payable/Receivable

  • Financial Reporting and Budgeting

  • Payroll Processing

  • Tax Preparation and Compliance Support

Finance & Accounting

Data Entry & Management
  • Online and Offline Data Entry

  • Data Processing and Cleansing

  • Form Filling and Survey Processing

  • CRM and ERP Data Management

Industries We Serve

Delivering quality and efficiency in business process outsourcing services.

Healthcare
  • Patient Support Services

  • Medical Transcription and Coding

  • Appointment Scheduling and Claims Processing

Finance
  • Claims Management and Loan Processing

  • Customer Verification and Fraud Prevention

  • Billing and Collections Support

E-commerce
  • Customer Service for Orders & Returns

  • Product Information Management

  • Inventory and Order Fulfillment Coordination

Technology and more
  • Software and App Support

  • SaaS Client Onboarding

  • Technical Troubleshooting and Escalation Handling

Why Choose Knack Universal BPO Services?

  • Experienced professionals and scalable teams
  • Cost-effective and reliable BPO solutions
  • Multilingual, multichannel communication support
  • Focused on customer satisfaction and long-term partnerships